Certification Details of

Duquesa D.




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Customer Service
Associate Trainer


Duquesa D. Dean is a seasoned trainer in customer service, leadership, branding & strategy and businesses experiences that result in an increase in employee productivity as well as profits. Duquesa worked with major businesses in the Bahamas that include The Central Bank of the Bahamas, Bahamar, Deltec Bank & Trust, BAF Financial, Going Places Travel, The Bahamas Development Bank, Bahamas Welding & Fire, Comfort Suites, Nassau Airport Development Company, Baker's Bay and many more.

She is a web-based TV show host of Empowering Queens TV, supporting & encouraging women to pursue their dreams, to overcome limitations and to shatter boundaries. Duquesa helps women to unleash their full potential, overcome fear and be courageous enough to pursue their goals.

Woman Empowerment
Training & Development

Associated Trainers (AT) earned their credentials by: - attending a total of 24-40+ contact hours of intensive skills training and passing a comprehensive, standardized exam, - possess a personal development plan to stay current as trainer and signed the IBCT Code of Ethics and Professional Conduct. Certification happens after strict summative and formative evaluation of knowledge, skills, trainer’s performance, and professional attitude. Recertification is required every 3 years.

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