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Diana is a keynote speaker, writer, and consultant who helps organizations build their own unique cultures of TRUST. Diana knows first-hand that the financial, physical, mental, and emotional costs of NO TRUST are tremendous as she was the target in a toxic workplace. Since that episode, Diana's made it her mission to help organizations and their teams grow trust through the vehicle of CIVILITY - which Diana defines as ""the consistent communication of respect.""
Diana's clients describe her as The Human Whisperer because of her success in helping them unleash civility throughout their organization, thereby growing their own unique cultures of trust.
The former television anchor is the author of Civility Unleashed: Using Civility to Survive and Thrive in the Workplace and The Civility Workout: Your Personal Guide to Unleashing Civility in the Workplace.
Diana is a certified DiSC®coach
Associated Trainers (AT) earned their credentials by: - attending a total of 24-40+ contact hours of intensive skills training and passing a comprehensive, standardized exam, - possess a personal development plan to stay current as trainer and signed the IBCT Code of Ethics and Professional Conduct. Certification happens after strict summative and formative evaluation of knowledge, skills, trainer’s performance, and professional attitude. Recertification is required every 3 years.